Agreement of Sale

An agreement of sale between Freedivers and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of Freedivers.

Delivery Policy

Subject to availability and receipt of payment, orders will be processed within two working days.

All orders will be dispatched via one of our delivery partners.

You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

All products are sold with a 7 day satisfaction guarantee. If you are not completely happy with a product that you received with your order, you can contact us within 7 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state, we will refund you the value of the product. If you have opened and/or used the product and are not satisfied, we are unable to assist with a credit for the product.